Conflict Resolution and Building High-Performance Construction Teams (October 20 & 27, 2026 - 9:00 a.m. - 12:00 p.m.)

Description

Conflict Resolution, Team Building, Coaching, Mentoring, Listening & Negotiation for Construction Leaders

Duration: 6 hours (2 sessions)

Construction projects depend on strong collaboration between diverse teams working under pressure, tight schedules, and changing conditions. Conflict, miscommunication, and misaligned expectations can quickly affect productivity, safety, and morale if not handled effectively. This practical workshop equips construction leaders with the interpersonal skills needed to manage conflict, build trust, coach team members, listen effectively, and negotiate project issues constructively. Participants will learn proven frameworks and apply them to realistic construction scenarios they face on projects and within their organizations.

Learning Outcomes

• Recognize common sources of conflict in construction teams and projects
• Apply practical conflict-resolution approaches in workplace situations
• Use active listening to improve communication and trust
• How to provide effective feedback
• Conduct difficult conversations professionally and constructively
• Coach and mentor team members to improve performance and development
• Strengthen team dynamics and psychological safety
• Apply negotiation principles to project and team situations
• Integrate communication, coaching, and negotiation skills in real scenarios

Course Outline

• Why Conflict Happens in Construction
• Conflict Styles & Personal Tendencies
• Active Listening & Communication Skills
• Difficult Conversations Framework
• Team Dynamics & Trust
• Coaching vs Managing vs Mentoring
• Practical Coaching Skills
• Mentoring in Construction Organizations
• Negotiation Fundamentals for Project Leaders
• Integrating Skills: Real-World Scenarios

Who Should Attend

• Project Managers
• Estimators
• Consultants
• Client Reps.
• Assistant Project Managers
• Site Superintendents
• Forepersons and Lead Hands
• Project Coordinators
• Trade Supervisors
• Construction Engineers
• Emerging Leaders and High-Potential Staff
• Anyone transitioning into a supervisory or leadership role